World of Alternatives
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Delivery Problems


This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

  • When you purchase a download from us you should get instant access through the shopping cart system. There are clear instructions on how to use this download including the time out limit. In most cases you will receive a back up E Mail identifying a second location to download from. Please check your spam filter if you do not receive this back up E Mail. You may use this if the first download source has failed or timed out. There is no time limit on this second source. The 2 download sources may sound slightly different but will have exactly the same effect. If you have not received your downloadable product from us within 7 days of your purchase please contact us at resolution center with the name of the product, the  Paypal, Worldpay or Clickbank receipt number and the date you purchased.

 

  • When you purchase a CD from us you will receive a receipt from either Worldpay or Paypal and an E Mail confirmation from us.  All CDs orders are processed automatically and shipped from our warehouse in the UK within 2 working days. We send our products by air mail ( signed for air mail in Asia) and cannot track the package once it leaves the UK. Some packages are occasionally delayed or lost by the postal services. If you have not received your package after 28 days please contact us for a replacement at CDDelay department. Please let us know the title of the missing CD ,the order number and the date you made the initial purchase. 

 

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Copyright © 2003 World of Alternatives Ltd. All rights reserved.
Last modified: Monday May 29, 2006.